Help
Everything you need to get started.
Getting Started
What is Mialo?
Voice journal built for fast, overthinker-type minds. Tap, talk, done.
What does Mialo mean?
It's Greek (μυαλό), pronounced 'mee-a-low'. It means mind.
Do I need an account?
Yes. You sign in with Apple — no separate password or email needed.
Recording
How do I make an entry?
Tap the record button, speak, tap again to save.
Why does it say "Inaudible"?
The recording was too quiet or short to transcribe. Try somewhere less noisy or hold the phone closer.
Can I edit a transcription?
Not right now. You can delete and re-record.
Plans
What's the difference between Journal and Pro?
Journal ($2.99/mo) keeps everything 100% private and on-device. No AI, no servers. Pro ($7.99/mo) adds AI pattern analysis, smart titles, journal chat, and personalised follow-up questions — your data is processed by AI but never sold or used to train models, and deleted within 30 days.
How do I upgrade?
Go to Settings → Your Plan.
What happens if I cancel?
You keep access until the billing period ends.
Privacy
Does Mialo store my voice recordings?
Journal plan: no. Everything stays on your device. Pro plan: recordings are processed for transcription and analysis but not stored permanently.
Is my data sold?
Never.
How do I delete everything?
Settings → scroll to the bottom → Delete all data.
Patterns & Insights (Pro)
Why can't I see insights yet?
You need at least 3 entries in the selected time range.
How often can I regenerate?
Once per time range every 12 hours, or when you add new entries.
Streaks
How do streaks work?
One entry per day keeps your streak going. Missing a day resets it.
I logged today but my streak broke.
Make sure the entry saved fully. Streak is based on calendar day in your local timezone.
Notifications
What are the daily notifications?
One question at 10 AM, two quotes at 2 PM and 8 PM.
How do I turn them off?
Settings → Notifications → Daily nudge toggle.
FAQ
Do I have to answer the daily prompt?
No. The prompt is there if you want a head start, but you can ignore it and just talk about whatever's on your mind. The app is a place to think out loud and have a record of it later. A prompt is one way in, free-form is another.
Is Mialo a therapy replacement?
No. It's a place to get the stuff in your head out of your head. If you need a therapist, see a therapist. Mialo makes those sessions, and the weeks in between, a lot more useful.
How is this different from voice memos?
Voice memos give you a wall of unlabeled clips. Mialo asks you a question, transcribes what you say, tags the mood, and follows up days later. It's the difference between hoarding files and having a record you can actually read.
What does the AI actually see?
Transcription and pattern analysis run on device. Nothing leaves your phone unless you turn on the optional MCP endpoint, and even then you control what it can read. We never see or hear your recordings.
What if I delete the app?
It's gone. No backups, no shadow copies, no "we still have this on a server for debugging." If you want to wipe data without uninstalling, there's a one-tap reset in Settings.
Why voice and not typing?
Typing makes you edit. You stop the thought, fix the spelling, second-guess the tone. By the time you hit send, you've sanded down the thing you actually meant. Speaking skips all of that.
What phones does it work on?
iPhone only. Requires iOS 16 or later.
Still stuck? support@mialo.app — a member of our team will get back to you within 24 hours.